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Power BI w obsłudze klienta.
Microsoft Power BI

Power BI in Customer Service and After-Sales Support: How to Monitor SLAs, Complaints, and Service Costs

Customers evaluate a company not only based on its products and prices, but also on how it responds to questions, problems, and complaints. According to Zendesk CX Trends 2026, as many as 88% of customers expect faster responses than they did a year earlier. These growing expectations mean that service quality directly affects customer loyalty, brand reputation, and future revenue. At the same time, data related to support tickets, sales, contracts, and costs is often stored across multiple systems. Power BI brings this information together in a single view. As a result, companies can monitor service quality, identify recurring problems, and make better-informed decisions.

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2026-07-29
Snowflake i Power BI
Microsoft Power BI

Snowflake Power BI: How to Build a Modern Analytics Environment

The growing number of business systems means that companies now collect vast amounts of data from multiple sources. Sales, financial, operational, and marketing information flows into organizations from ERP systems, CRM platforms, e-commerce solutions, accounting applications, and cloud services.

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2026-07-15
Power BI w logistyce.
Blog

Power BI in Logistics and Supply Chain Management: How to Monitor Inventory, Delays, and Transportation Costs

Imagine that a single day of delivery delays costs your company more than the monthly salaries of an entire team. Or that a warehouse full of goods does not represent security at all, but hundreds of thousands of dollars tied up in inventory. Logistics is more than an operational function—it can quietly generate profits or losses every day. The problem is that most companies see only individual pieces of the puzzle. Data on sales, inventory, orders, and transportation exists, but it rarely forms a consistent, comprehensive picture. Power BI enables organizations to view the supply chain as a single interconnected system. It reveals where costs are actually generated, where risks are emerging, and where money is being lost. As a result, business decisions are no longer limited to reacting to problems – they can help prevent them.

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2026-07-15
Looker Studio vs Power BI
Microsoft Power BI

Looker Studio vs Power BI – Comparing Features, Costs, and Use Cases

As the volume of business data continues to grow, organizations are increasingly investing in Business Intelligence (BI) tools that transform scattered information into clear reports and analyses that support data-driven decision-making. Choosing the right platform directly impacts analyst productivity, reporting quality, and the long-term scalability of a company’s data environment.

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2026-07-07
power bi dla zarzadu.
Blog

Power BI for Executives: 10 KPIs That Truly Support Strategic Decision-Making

Managing a company at the executive level requires access to data that not only describes the current situation, but above all supports decisions about the organization’s future. Key performance indicators should show whether the company is executing its strategy, growing profitably, maintaining liquidity, using resources effectively, and building a competitive advantage. In practice, many organizations still base executive reporting on recurring summaries created manually in spreadsheets. In such cases, the problem is not a lack of data but rather its fragmentation, delay, and the absence of a single version of the truth. Power BI enables combining information from financial, sales, operational, HR, CRM, ERP, and marketing systems into a single coherent analytical model. As a result, executives can analyze the company’s situation in near real time, monitor deviations from the plan, and respond more quickly to business risks and opportunities.

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2026-06-25
power bi
Microsoft Power BI

Salesforce and Power BI integration: better data analysis, real-time reporting, and smarter business decisions.

Many companies using Salesforce accumulate vast amounts of data related to customers, sales opportunities, sales activities, and marketing campaigns. However, simply having access to data does not guarantee the ability to analyze it effectively. In practice, organizations often face challenges related to reporting, analyzing sales trends, or combining information from different business systems.

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2026-06-23
Microsoft Power BI

Databricks and Power BI – a complete guide

Modern organizations generate vast amounts of data from ERP systems, CRM platforms, e-commerce platforms, production applications, and marketing tools. However, simply collecting data is not enough to make sound business decisions. The key lies in effective processing, integration, and presenting it in the form of clear reports.

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2026-06-16
Power BI w zarządzaniu sprzedażą.
Blog

Power BI in Sales Management: How to Analyze Targets, Margin, Forecasts, and Sales Team Performance

Sales management can no longer rely solely on monthly performance summaries and a manager’s intuition. Companies need up-to-date information on target achievement, transaction profitability, sales pipeline quality, and sales team activity. Power BI makes it possible to combine data from CRM, ERP, spreadsheets, e-commerce platforms, and financial systems into one consistent view of sales performance. As a result, the executive team, sales director, regional managers, and sales representatives work with the same KPIs rather than comparing multiple versions of the reports. This is especially important in organizations where discounting, pricing, and promotional decisions must be made quickly yet remain based on reliable data. Microsoft Power BI does not replace a sales strategy; it enables consistent monitoring and further development of that strategy.

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2026-06-11
Microsoft Power BI w zakupach i procurement .
News

Microsoft Power BI in Purchasing and Procurement – How to Analyze Suppliers, Prices, Lead Times, and Procurement Risk

Purchasing is increasingly moving beyond the traditional role of placing orders and negotiating discounts. In modern organizations, procurement has become a strategic function that directly impacts margins, operational continuity, production flow, customer service quality, and the resilience of the entire supply chain. Deloitte’s Global CPO Survey 2025 highlights the growing role of procurement in managing risk, costs, and strategic business decisions. Microsoft Power BI helps organizations structure and analyze procurement data from ERP systems, warehouse platforms, financial systems, production systems, quotation spreadsheets, and supplier databases. As a result, companies can answer key business questions faster: Which suppliers do we buy from the most? Where are prices increasing? Which suppliers are delaying deliveries? Which categories generate the highest risk? Are negotiated procurement terms actually improving financial performance?

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2026-05-28

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